If your window balance system is damaged or your pivot shoes are broken your window may fall back down when you attempt to raise it up. This could be caused by a multitude of issues such as your balance rods (such as a spiral balance or channel balance) your pivot shoes or even your pivot bars.

Also commonly known as a window spiral balance your balance rod is what holds up a wide variety of windows in the “up” position.

Our shop sells spiral window balances in a wide variety of weight classes and sizes. Send in the length of your tube to us along with a picture of the end for a quote. We can ship out these parts to locations all over the US and Canada.

It depends on what type of balance system you need. Send in pictures and we will figure out which ones you need.

In simple terms it holds your window in the up position.

Measure only the length of the metal or plastic tube itself, do not measure the colored tip at the end. You should end up with a exact (or nearly exact) inch increment.

Normally you would use a window balance tool there is both a tilt or non-tilt tool variety available online on some websites that specialize in these tools. We can also ship you out one if needed, just email us for details.

You may have a cover hiding the hole to remove your window balance shoe. Otherwise you may need to make a cutout on the top for the lower sash or a cutout on the bottom for the top sash. Send us over some pictures and we will help figure out the hardware and the cutout that you need.